Critical Thinking, Problem Solving and Decision making, individually and  in work groups
#201:  Critical Thinking for Problem Solving, Decision Making and Creativity
This one day workshop provides attendees with an excellent foundation and set of tools and techniques for Critical Thinking in a variety of situations.  The participants practice these tools in exercise sessions using a real individual business issue.  The templates, called Thinksheets, are used as a guide for thinking, both in the class, and to aid future out of class use. 

Who should take this course:  If you are responsible for solving problems, making decisions, or innovating, this course is for you.   The workshop is applicable for individuals, managers and directors, small and medium business owners, leaders, and senior individual contributors.   Participants include those who generally work on day-to-day, short or medium term, mostly tactical issues and problems, and have at least 3 years of experience in the workplace.   Class size limit: 25
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#301: Critical Thinking and Advanced Decision Making
This two day workshop includes all of the material from the one day workshop, Course 201, plus added content, practice, and case study time to strengthen comprehension.  Additional topics include: Influencing and Communicating ideas, Making Fast Decisions, Fuzzy Criteria, Analysis Paralysis, A 9-Point Risk model and template, Advanced Decision Criteria, Preeminent Metrics, and Thinking Outside the Box, Outside the Probabilities and Outside the Possibilities. 

Who should take this course:  Participants who are accountable for day-to-day, short to long term tactical and strategic issues, and problems where decisions have significant ramifications.   Participants should have at least 7 years of experience in the workplace, and at least a few years at the senior individual or managerial level.  Class size limit: 20
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#401:  Critical Thinking for Leaders
This one day class is a variant of course 201 and is designed to compliment a leadership training curriculum. Participants learn the framework and toolset for Critical Thinking and how it can be applied to both their problem solving and decision making, and the important skill of how to lead others to think critically. 

This course includes the application of critical thinking when presenting, influencing, enrolling, engaging, managing change and passion.  The examples and exercises are tailored to the managerial level.

Who should take this course:   Managers who have direct reports, matrix managers, or senior contributors who manage complex, cross-functional projects.  Participants should have at least 7 years of work experience and be direct or indirect managers of people. Class size limit: 20
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#501Critical Thinking Deep Dive
This half day to two day engagement provides participants with HeadScratchers expertise in facilitating critical thinking sessions to conduct a deep dive into a specific issue, problem or goal.  Contact HeadScratchers to discuss your particular situation and objective.

When this engagement should be considered:  Facilitated Critical Thinking sessions are great for Requirements, Strategy and Planning Meetings, and sessions related to problem solving and decisions around significant issues and events.  Participants must have taken course 201, 301, or 401 to attend this session.  Participants will be familiar with the tools, but wish to focus on the content of the issue, instead of the process (i.e. leave the facilitation of the process to HeadScratchers).

Class limited to 10 people.   Half day to multi-day engagement.


#601a:  Mini-Coaching Sessions
This consists of two 15-minute sessions to follow-up on the Next Step plans that are created in the workshops. (Prerequisite is course 201, 301 or 401).    These coaching sessions range from issues around the implementation of the plan, questions that come up, or what’s next.  The purpose of these coaching sessions is to increase the retention, and fortify usage of the skills learned from the course.  Coaching sessions are an optional add-on to courses 201, 301 and 401.

#602a:  Coaching Sessions
Post training coaching sessions to help participants with challenges they encounter during the application of critical thinking to difficult situations.  Coaching sessions are an optional add-on to courses 201, 301 and 401.

#701:  Custom Speeches
60 to 90 minute engaging speeches related to Critical Thinking, Innovation, Problem Solving and Decision Making.  (Contact HeadScratchers to discuss your specific need)

#901:  The HeadScratcher Post
A free monthly newsletter with tips related to Thinking, Problem Solving, Decision Making, Innovation and related subjects.  This single page, quick read email, has been described as “Thought Provoking”.   Sign up for the free newsletter at the Contact Us page.
Workshops and Services
HeadScratchers Workshops and Services
The following is a listing of HeadScratchers Workshops and other services such as coaching.   Click on links for full descriptions, download the brochure or contact us for additional information.

Critical Thinking Techniques for Problem Solving, Decision Making, Creativity
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