February 2023     Edition 168
Listening to the Thinking of others
Announcements

Next Critical Thinking Open Enrollment   One day workshop in two half days,
June 28/29
Announcements

Next Critical Thinking Open Enrollment

One day workshop (two half days), September 12/13

Follow us on Linkedin   and     Twitter

Do you listen to and debate others

’

solutions, or

do you listen for and understand the thinking that led them to those solutions?


We often judge another

’

s view or solution based

on how good it sounds and how it compares to our view and solution. When the conversation is focused on solutions that are being presented, we often quickly get into comparing mode.  This often ends with an argument about who
’
s right or wrong, and whose idea is better, and the
“
winner
”
is the one with more stamina, or the bigger bully, or the manager.

 

Instead, acknowledge the disagreement, but

don
’
t harp on the different solutions, instead, strive to understand the thinking that got to those solutions.  

 

Start the conversation by understanding the assumptions

that everyone is making, and why they are making those assumptions.  What information, what experiences, what sources are people using to make those assumptions?

 

In addition, we weigh our experiences and information

we have in different ways.  Different people might read the same thing, yet one person might dismiss it as not being that important, while another might weigh it as very important.   It
’
s really helpful to have that discussion so everyone is aware of how they are weighing information and why they are weighing it that way.

 

We call this Critical Listening

because you
’
re striving to understand the thinking that others are using to reach their solution.   Once critical listening occurs, you can continue to explore and discuss the sources of information, the relevance, and the weighing of importance to the situation.

 

Most importantly

, you have to be humble with the possibility that you might discover that your thinking is based on information that might be inaccurate.  Perhaps, you
’
re putting more weight on something or less on something else, inappropriately.

 

The Takeaway: 
We call this kind type of conversation, i.e. listening to the thinking of others, a neutral critical thinking and listening conversation.  It’s a conversation (not an argument) about the thinking that was used to arrive at a view or solution.   One of the amazing outcomes of this neutral critical thinking and listening conversation is that the thinking gets combined and new ideas are often formed from the union of the thinking of others.

If you like this edition,

click here to get a Free Subscription to The Headscratcher Post.

  A monthly post with tips and techniques about problem solving, creativity, innovation and critical thinking.

PLACE HOLDER
Think Smarter Book Image

Check out our Workshops

• Critical Thinking for Problem Solving and Decision Making (Core, Core+Advanced)
• Advanced Critical Thinking and Innovation
• Advanced Critical Thinking and Decision Making
• Critical Thinking for Supervisors, Managers and Leaders

Visit us at www.headscratchers.com


If you're not already a subscriber to The HeadScratcher Post,
Signup Here

Previous versions of The HeadScratcher Post
HeadScratchers

Critical Thinking Techniques for Problem Solving, Decision Making, Innovation and Leadership.
Our Mission;

To help people become better HeadScratchers! We teach critical thinking techniques to managers, leaders and individuals resulting in the improved performance of an individual and organization.