Advanced Critical Thinking and Decision Making

Course #301
Duration:1 Day, At customers location
 

     
•      Review of the 3 step Critical Thinking Process for solving problems and making decisions
      
•      Advanced "Thinksheet" guides for getting clear about a situation, reaching a conclusion and making
•     Be able to apply critical thinking to decisions that are not black and white
•     Think through the risk factors and how they weigh in
•     Create an early warning and mitigation plan for risky decisions
•     Understand the “soft” factors in decision making
•     Make decisions faster and avoid analysis paralysis
•     Present, Persuade and Defend decisions
•     Help others to make decisions
•     Create your next step plan (created in the workshop)

During the class,  the attendees will be applying Critical Thinking to their own current business problem.  In this way, when they return to their desk, they already know how to proceed.     
Download Workshop Brochure (pdf) for a more detailed look
Read HeadScratchers our clients have used in the workshop.
We contrast your everyday automatic thinking with Critical Thinking.
Decisions
Conclusions
Clarity
Clarity
Conclusions
Decisions
Critical Thinking
Automatic Thinking
Stronger foundation for decisions
More time on getting clear and less time and rework needed for decisions
Weaker foundation for decisions
Less time on getting clear and more time and rework needed for decisions
Using the tools from the Critical Thinking and Problem Solving Workshop, we add others
Empty Bucket
Inspection
Need
Why?
So What?
Else
Anticipatory Thinking
Get Clear
Facts
Observations
Experiences
Beliefs
Assumptions

plus
Credibility / Consistency
Influencing
Change
Presenting / Defending
Reach
Conclusions
Need
Upsides
Downsides


plus


Risk Model
Preeminent Metrics
Advanced Criteria
Decisions



Overview     (Download the Workshop Brochure for more details)

This workshop builds on the material from Course #201, "Critical Thinking for Problem Solving and Decision Making", with added content, practice, and case study time to strengthen comprehension.  Additional topics include: Influencing and Communicating ideas, Making Fast Decisions, Fuzzy Criteria, Analysis Paralysis, A 11-Point Risk model and template, Advanced Decision Criteria, Preeminent Metrics, and Being a Thinking Coach.  The course objectives include:

This Results in ...

Focus
People, Time and Money spent
on the right problem




Clarity of issue and decision to be made

Thoughtful,
Defendable and Clear Conclusions
New ideas
Skills to influence and Guide Others

Alternatives


Solid Conclusions
Successful Decisions
Fewer iterations and redo's
Crisp, Decisive, Defendable Decisions
Alignment
Enrollment
Risk Mitigation

Faster and Quality
Decision Making
What's the benefit of Critical Thinking and the workshop.
Attendees learn Pragmatic Critical Thinking Techniques resulting in;
  •  Faster and higher quality decisions that are more likely to be the correct ones.
  •  Superior solutions to problems, goals, and strategies.
  •  Advanced view and tools for decision making
  •  Better understanding of the dynamics between different aspects of a business or project
  •  Innovative ideas and solution
  •  Higher productivity
  •  Being better equipped to tackle problems and make decisions on a daily basis.
Critical Thinking skills gained can be applied to:
  •  General problem solving and decision making
  •  New product ideas and creation
  •  Short and long term business strategies
  •  Improved development processes and quality
  •  Improved operational efficiency
  •  Crisis Management
  •  Revenue generation and cost reduction strategies
  •  Customer care improvement
Contact us for more information or to schedule a Workshop

Advanced Decision Making incorporates a Risk Model
Topics Covered:
   •       Clarity - Additional tools to ensure Clarity;
- What Else and Anticipatory Thinking
•      Decisions - Taking action and the Decision Thinksheet
- Risk Criteria - A 11 point Risk model that helps you evaluate the risk, w/exercises
(Downsides,Downside Probability, Upside, Upside Probability, Downside Absorption Capability,
Ignoring Statistical Downside, Controllability, Necessity of Upside, Reversibility, Mitigation Strategy
Preeminent Metrics)

- Fuzzy Criteria - Criteria of a decision are not all black and white. This topic looks at the grey ones
- Fast, high confident decisions and avoiding analysis paralysis
- Case study of a decision
- Decisions and Change
    •      Conclusions - Create Solutions and the Conclusion Thinksheet
- Credibility and Consistency - Increasing the strength of your premise
- Argument  Analysis - Review for and against arguments as elements of conclusions
- Presenting your solutions to influence, enroll, and get approval
•      Innovation - Creating an environment and stimulating creativity and innovation
- Thinking Outside-the-Box - Challenging the Premise (What if?, What other?)
- Abductive Thinking - Thinking beyond your experience
- Impossible Thinking -To generate Breakthrough ideas
•      Being a Thinking Coach
Jobs Description and Rules
Role Play
•      Next Steps - Your plan to implement your learning (for yourself and your team)

 
What's unique about our workshop? This isn't your ordinary "academic" day. It's not just "theory", but pragmatic, proven techniques for solving real world business problems, strategies and challenges.

Customized
We customize the workshop to your business, with real examples and exercises that come from interviews with would be attendees. The attendees learn critical thinking AND see it in action with their own day-to-day issues.
Using concepts from our model we created a simple framework for Critical Thinking
Clarity
Conclusions
Decisions
Optional: 
Post course 1:1 mini coaching sessions available for followup and continued assistance
Mulitple curriculums for varied attendees
We also modify the curriculum for the mix of attendees:
   •   Executives and Business Leaders
   •   Teams (a Manager and team, or cross functional)
   •   Supervisors, Managers and Directors
   •   Individual Contributors
   •   Mixed class of multiple disciplines and responsibilities
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