Welcome to the first edition of The Headscratcher Post, a monthly “Post” of interesting
“Headscratchers” or news related to Headscratchers.
The “How do we do it
better?” Headscratcher. Headscratchers exists in many
facets of a business. In particular
and for example, we’ll look at product and service functionality. Specifically, “how does a company
create products and services that meet customers needs better than the
Example. One solution for this Headscratcher is to out cycle your
competition. If your cycle time is 8 months,
and your competitor’s is 12, then in only two years, you will out cycle your
competition, resulting in being a generation ahead of them in responding to
customer needs. Out cycling your
competition wins customers and keeps them.
Fast cycle development
and deployment enables you to be more responsive to the changing needs of
customers. Long cycle time means you
could end up with a solution that customers either no longer want or your
competitors already have. Fast cycle
gives your new functionality a competitive edge as opposed to being an “at
Not only can you
have fast cycles, but you can have it with higher quality than long drawn out
cycles. Fast cycle time projects also
have highly predictable schedules and budgets.
The Takeaway – The next time you add functionality to your product or service,
consider a series of short cycle time projects as opposed to large monolithic
projects. You’ll increase your
customer responsiveness, increase quality, decrease overall costs and leave
your competition wondering how you did it.
Headscratchers, LLC advises and partners with senior executives to create solutions for
their Headscratchers, specializing in Product, Service and Operational
business challenges. The Headscratching
process involves using the cognitive skills that people already possess
combined in a special way with “ingredients” such as logic, invention and
The Next edition will cover one of the most important ingredients of Headscratching,
the assumption that “There is always a way! “
Thanks for reading this first edition.
We would love your feedback, so if you care to give it to us, please press “Feedback”.